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ANNUAL REPORT OF THE CHAIRPERSON
1998

CONTENTS
MAP
INTRODUCTION
MEMBERSHIP OF GAELIC
INNOPAC
PHASE 1
PHASE 2
PHASE 3
TASK GROUPS
    RESOURCE SHARING
         HUMAN RESOURCES
         DOCUMENT DELIVERY
         JOINT ACQUISITIONS
         SERIALS
    CATALOGUING
PUBLICITY
STRATEGIC PLANNING
STRATEGIC PARTNERSHIPS
CONTACT WITH CONSORTIA AND OTHER STAKEHOLDERS
CONNECTIVITY
CONCLUSION

INTRODUCTION

GAELIC, the Gauteng and Environs Library Consortium, came into being in April 1996, in response to factors present in the higher education sector in South Africa, the call by Government for tertiary institutions to co-operate and become more cost-effective, and the severe budgetary constraints being experienced by libraries. Encouragement and support from the Andrew W Mellon Foundation provided the impetus needed, and in under three years, GAELIC has grown into the largest academic library consortium in South Africa, with 14 members (as at December 1998) and 2 more expected to join in 1999.

Emphasis has been on system implementation in our member libraries, and on a variety of projects concerned with resource sharing (human resources as well as information resources).

The 1998 Annual Report of the Chairperson outlines the activities and achievements of this past year; a record of work undertaken during the first two years of GAELIC’s life may be found in the 1996/1997 Annual Report.

It is difficult in a necessarily brief Annual Report to give sufficient credit to the people who have done so much to make GAELIC a success, and to describe in sufficient detail the projects with which we are involved. However, readers of this Report are welcome to contact the Chairperson or the GAELIC Office at any time for further information.

MEMBERSHIP OF GAELIC

Medical University of Southern Africa (Medunsa)
Potchefstroom University for Christian Higher Education
Rand Afrikaans University
Technikon Northern Gauteng
Technikon North-West
Technikon Pretoria
Technikon Southern Africa
Technikon Witwatersrand
University of Pretoria
University of South Africa (Unisa)
University of the North-West
University of the Witwatersrand, Johannesburg
Vaal Triangle Technikon
Vista University

STRATEGIC PARTNERS :

SABINET Online
FRELICO

OBSERVER STATUS :

The State Library

MEMBERS OF GAELIC MANAGEMENT COMMITTEES

GAELIC ADMINISTRATIVE OFFICER

Ms A McCallum

STEERING COMMITTEE
Prof H Edwards (Chairperson) University of the Witwatersrand
Ms M Botha Technikon Northern Gauteng
Mr P Buys Potchefstroom University for CHE
Mr G de Bruin FRELICO (Sasol)
Ms S de Beer Vaal Triangle Technikon
Dr M de Kock Vista University
Ms L Erasmus University of South Africa
Prof E Gerryts University of Pretoria
Ms M Hammes University of Pretoria
Dr J Henning Technikon SA
Mr J Kabamba Vista University
Mr G Kemp SABINET Online
Ms S Kibirigi University of North-West
Prof C Lessing Potchefstroom University for CHE
Dr P Lor State Library
Mr P Malan SABINET Online
Ms D Man University of the Witwatersrand
Ms D Nchabeleng Technikon North-West
Ms H Sander Rand Afrikaans University
Prof J Sinclair FOTIM (U P)
Mr N Shillinglaw University of South Africa
Mr M Swanepoel Technikon Pretoria
Mr J van der Klashorst Technikon Witwatersrand
Prof P van Eldik FOTIM (T P)
Ms S Veldsman Rand Afrikaans University
Mr C Vink Medunsa
Prof J Willemse Unversity of South Africa

MANAGEMENT COMMITTEE
Prof H Edwards (Chairperson) University of the Witwatersrand
Ms L Erasmus University of South Africa
Ms M Hammes University of Pretoria
Dr J Henning Technikon S A
Ms D Man University of the Witwatersrand
Mr P Malan SABINET Online
Ms H Sander Rand Afrikaans University
Mr N Shillinglaw Unversity of South Africa
Ms S Veldsman Rand Afrikaans University
Mr H Watermeyer University of the Witwatersrand

IMPLEMENTATION MANAGEMENT COMMITTEE
Mr P Malan SABINET Online
Ms L Erasmus University of South Africa
Ms D Man University of the Witwatersrand

SITE CO-ORDINATORS
Ms E Anderssen Technikon SA
Ms M Botha Technikon Northern Gauteng
Ms S de Beer Vaal Triangle Technikon
Dr M de Kock Vista University
Ms Y Dumas Technikon Pretoria
Ms L Erasmus University of South Africa
Mr T Larney P U for CHE
Ms D Man University of the Witwatersrand
Ms F Maritz Medunsa
Mr C Nel Technikon Witwatersrand
Ms Y Roets University of Pretoria
Ms S Veldsman Rand Afrikaans University

INNOPAC

A major part of GAELIC’s work during 1998 included completion of system implementation in Phase 1 libraries, and substantial progress with Phase 2 implementation.

PHASE 1
Technikon Northern Gauteng
Technikon Pretoria
Technikon Southern Africa
Technikon Witwatersrand
University of South Africa
University of the Witwatersrand

Implementation of the INNOPAC Library System, funded by the Andrew W. Mellon Foundation ($ 1,500,000.00) was successfully achieved in these six libraries in the first half of 1998. A questionnaire was sent to each of the Phase 1 libraries to assess system implementation according to five main criteria, namely data conversion, authority control, implementation, user satisfaction and assistance received. Information gained is proving very useful in Phase 2 implementation.

The work does not come to an end with successful implementation! Several tasks have been identified by Phase 1 and are receiving ongoing attention:

  • Assistance is being provided by some sites to others regarding system functionality;
  • Ongoing support and project management is proving necessary, as sites need to exchange ideas regarding best practice;
  • Communication between sites is necessary for the loading of new releases and training (Phase 1 libraries have subsequently migrated to version 12 of INNOPAC);
  • Ongoing monitoring of developments and enhancements in the INNOPAC software;
  • Establishment of guidelines for backup procedures;
  • The purchase of additional modules and user licenses

The level of support to sites by the Implementation Team during the year was good, and expertise was freely shared. The III implementation consultants sent out to South Africa were skilled and knowledgeable, reacting promptly to problems and questions, and ongoing support from the III Company has been most satisfactory.

Feedback from library staff, students and academic staff at all Phase 1 sites has been very positive.

More detail on Phase 1 implementation may be obtained from the previous GAELIC Annual Report, 1996-1997.

PHASE 2
Medical University of Southern Africa
Potchefstroom University for Christian Higher Education
Rand Afrikaans University
University of Pretoria
Vaal Triangle Technikon
Vista University

The implementation of Phase 2 started in June 1998 with the confirmation from the Andrew W. Mellon Foundation that funding of $ 1,200,000.00 for the project had been approved. During the ensuing period hardware platforms for all members were ordered and installed, the complete catalogues of four members were migrated to the INNOPAC system and the test databases for two further institutions are in the process of being installed.

According to the implementation schedule, all 6 GAELIC Phase 2 systems will be fully implemented by July 1999, with institutions working through the various stages of the process in groups of two. The progress in Phase 2 institutions is as follows:

University of Pretoria
The INNOPAC system was installed and was fully tested during October 1998. The complete catalogue of the University was loaded onto the system during December. Training has already been completed for OPAC, Cataloguing and Acquisitions with final training in the Serials module scheduled for the beginning of February 1999. With only patron and order data still to be loaded, the institution will be ready for full implementation during February 1999.

Potchefstroom University for Christian Higher Education
The INNOPAC system was also installed and fully tested during October 1998. The complete catalogue of the University was loaded during November. The process was simplified at this library due to the fact that since Potchefstroom had been using a USMARC-based system, conversion from SAMARC to USMARC was unnecessary. Training has been completed for OPAC, Cataloguing and Acquisitions with final training in Circulation and Serials scheduled for early February 1999. All other data elements such as patron data and order data already have been migrated to the INNOPAC system and the institution will be ready to fully implement at the end of January 1999.

Vaal Triangle Technikon
The INNOPAC system was installed and fully tested during November 1998. Some difficulty was experienced during the extraction of the database in the first instance, and it was decided to use the same records for a final data load to avoid future problems. Training has been completed for OPAC, Cataloguing and Acquisitions with training in the Serials module scheduled for the middle of February 1999. After the downloading of patron information the Technikon will be ready for full implementation during February 1999.

Medical University of Southern Africa
The INNOPAC system was installed and tested during the first week of December 1998. MEDUNSA staff have received training in OPAC and Cataloguing and will receive further training in the remaining system modules in February and March 1999 once the catalogue has been loaded. Full implementation is expected by April 1999.

Rand Afrikaans University and Vista University
The hardware platforms have been installed at both institutions, test data has been extracted from both catalogues and Innovative Interfaces are currently in the process of installing their application software. Both system installations will be completed during February 1999 and training will start in March 1999. Full implementation is expected by August 1999.

PHASE 3


Technikon North-West and the University of North-West joined as members of FOTIM and GAELIC in 1998. A meeting with representatives from the University of the North-West and Technikon North-West was held in August, at which the background, costs and other implications of becoming members of GAELIC were discussed. Letters of commitment were signed by the two institutions and data collected in preparation for the Proposal to the Andrew W. Mellon Foundation for funding for GAELIC Phase 3. The Proposal will be submitted to the Foundation in January 1999.

Discussions with the Universities of Venda and the North are ongoing. It is likely that they will become members of GAELIC in 1999.

TASK GROUPS

RESOURCE SHARING

HUMAN RESOURCES

A successful year was experienced by the Human Resources task group. Good progress was made in a number of areas, in particular the presentation of training workshops and an audit of training needs for GAELIC.

The training needs audit in 1997 revealed that the following areas requiring attention : labour law, user education, information technology and negotiation/selling skills. Workshops were organised for each of these areas during 1998.

A workshop on the new Employment Equity Bill was held on 12 May, and was addressed by Prof van Eck from the Department of Labour Law at the University of Pretoria. A workshop on user education was held on 3 September. Issues under discussion included the requirements, standards, basic principles and evaluation relating to User Education within GAELIC. An information technology workshop held on 8 October included presentations on networking and Internet connectivity, the National Union Database, FOTIM Project ICT 2000, co-operative IT and the implementation of the INNOPAC system within GAELIC. A workshop on personal selling skills held on 16 October dealt with issues such as communication, personal selling and marketing. The workshops were attended by a total of 231 staff members from GAELIC libraries and the evaluation indicated a positive response from participants.

An audit of training needs was conducted again during August 1998 and four training projects were decided on for 1999 – GAELIC functions involving hands-on training by GAELIC libraries with the necessary expertise; team building; computer literacy; and copyright with emphasis on electronic information.

As a result of the GAELIC strategic planning initiative, it was decided that Human Resources should be one of the four proposed focus areas in GAELIC.

DOCUMENT DELIVERY
Turnaround time has improved considerably amongst GAELIC institutions, but there is some concern that libraries may not be able to sustain these efforts. Traffic has increased substantially. All but one GAELIC Library have installed Ariel workstations. After lengthy debate, a draft proposal for funding for additional stations was put on hold for a year because the greatest need for workstations was at so-called ‘advantaged’ institutions which are net providers of information, and it was felt that prospective donors might not respond positively to this. Greater cooperation with CALICO regarding document delivery is currently being investigated.

In accordance with the GAELIC Document Supply Policy Guidelines approved by the GAELIC Steering Committee and subsequently implemented in 1997, the following were monitored during 1998 :

Service levels
The 1998 statistics indicated that in terms of returnable documents a turnaround time of 5,3 days was attained on average, and in terms of photocopies a turnaround time of 4,1 days was attained on average.

Visiting clients
Concern was expressed by heads of GAELIC libraries that the number of visiting clients at libraries might increase as the policy in this regard is less restrictive than previous agreements amongst universities and technikons. A comparison of available figures for the period pre-GAELIC and those of 1998, indicated that GAELIC libraries experienced no significant changes regarding the number of visitors.

Document Delivery mechanisms
Courier services are utilised for the delivery of returnable documents. The majority of libraries made use of the van service between Pretoria and Johannesburg and three libraries made use of commercial courier services.

Training workgroup
The workgroup provides training on all document delivery matters with regard to GAELIC. An assessment of essential training needs was conducted and three trainers were identified and trained others during 1998. GAELIC libraries were allocated to each of these trainers who attend to their specific needs.

Agents for overseas documents
A policy and working procedure was established whereby GAELIC libraries may request items from overseas via the University of the Witwatersrand, University of Pretoria or Unisa. The viability of this service is being monitored.

Total transactions within GAELIC during 1998
A total of 80 911 transactions were executed between GAELIC members in 1998.

Mr Serge C Motau of SASOL addressed the workgroup towards the end of 1998. As a motivational speaker, he gave a lively presentation with a focus on principles that may be applied to improve commitment within a changed environment.

JOINT ACQUISITIONS
The consortium subscribed to two (OVID) full text databases, namely ABI/Inform and Biomedical databases from 1 March 1998 to 28 February 1999.

A major part of the subscription to these full text databases was funded by the Open Society Foundation; the remaining funds were covered by participating GAELIC institutions. Despite efforts to obtain funding for a second year from possible donors, no donors could be found. In terms of the sustainability of this project, it had originally been proposed that libraries cancel 40% of duplicated tiles in the first year and 50% of duplicated titles in the second year. However, uncertainty about obtaining funding for a second year, halted the proposed cancellation.

A contract was signed with DIALOG for unlimited access at a minimal fee.

During October 1998 a consortium subscription, as from 1 January 1999 was signed with MCB Press. This subscription implies that, given our current print subscriptions, GAELIC members will have access to all 110 electronic full text journals .

The evaluation of these projects indicated that all participating libraries are experiencing the real benefits of resource sharing. This is not only with regard to cost-effectiveness, but especially to the access of information at a very reasonable price to members who in the past could only afford subscriptions to a few printed journals.

SERIALS


The Serials Workgroup was charged with the development of a co-operative collection development policy for Serials, which was compiled during 1998. Members of the Serials workgroup were appointed as representatives on the Joint Acquisitions team. This ensured feedback regarding the current status and inter-relationships between online databases and serials, sharing of information on recent developments, issues impacting on libraries, and publisher discounts. All participating institutions' serial holdings were updated on SABINET, which facilitates access to serial information for resource sharing within GAELIC.

CATALOGUING

During the year the six workgroups of GCATS met regularly and were actively involved in various activities. This resulted in :

  • ten training sessions
  • a problem-solving session on USMARC with Randall Barry, a USMARC specialist from the Library of Congress
  • the completion of a comprehensive authority control policy document entitled Authority control manual and policy guidelines for GAELIC libraries
  • a Technical services workflow document
  • the approval of core bibliographic records for 11 types of publications
  • the completion of a document entitled Specifications for SAPSE (South African Post-Secondary Education System) reports to be developed by Innovative Interfaces Inc. containing interim INNOPAC procedures to be used for the compilation of the SAPSE reports
  • a comprehensive list of requirements for a GAELIC/national union database
  • liaison with Library of Congress on South African names and subject headings

This Task Group is working closely with SABINET Online regarding the national union database, in which GAELIC has a vested interest. Plans are on track for the formation of a South African INNOPAC User Group, which will be launched early in 1999.

PUBLICITY

The Publicity Committee was not very active during 1998. The meetings which took place during the year were centered around the creation of a marketing pamphlet, which in itself had a disappointing outcome, due to lack of available time of staff members which resulted in the printing of the pamphlet being delayed. In view of the restructuring of GAELIC, it was decided against proceeding with the publication of the pamphlet.

The creation of an interim web page provided some presence to GAELIC in cyberspace and served its purpose well. Sincere appreciation is extended to SABINET for hosting it. This electronic publication is now also in urgent need of renewal.

STRATEGIC PLANNING


The need for an alternative/new management structure resulted from a 2-day workshop on Strategic Management attended by the GAELIC Steering Committee (4 May and 19 June). A draft strategy for GAELIC was produced and extensively debated by the Steering Committee, the Management Committee and the Resource Sharing Task Group. Some of the 9 original recommendations were amended as follows:

Recommendation 1
GAELIC is an enabling infrastructure to enhance the services rendered by its members to their clients. A catchy "silver bullet" message is needed to capture this.

Recommendation 2
All actions, tasks, programmes and projects should be handled in a business-like way and according to business plans.

Recommendation 3
Four strategic focus areas were defined at the Workshop – Information Resources, Information Technology, Business Management and Human Resources. GAELIC’s future success will to a large extent be determined by the successful strategic management of these areas.

It was agreed that although it was important that the teams be composed of persons with competencies, skills and expertise, this should not be at the expense of democratic participation. The latter would facilitate growth and development. Each institution should place on a team that person responsible for the particular area in his/her library, but that in addition, institutions could nominate a second person where capacity building was required. The team should select as a leader a person with expertise in the focus area.

A profile is to be compiled for each area.

Recommendation 4
GAELIC should be managed by a Strategic Management Team with a strategic vision, business management skills, administrative support and continuity. It was agreed that this team consist of the four leaders of the focus areas, administrative support, two members of FOTIM, co-opted members, the GAELIC Chairperson, and external experts if necessary.

Recommendation 5

GAELIC should no longer expect any one institution or individual to make the large time commitments that have been made up to now. The recommendation that FOTIM provide bridging finance for a part-time temporary post of GAELIC Manager was however not approved in that this kind of appointment would not attract the right calibre of person. More office support was however considered essential. It was recommended that, with additional office support, Prof Edwards continue as Chairperson for 1999, while the new structure was established. At the end of this period, GAELIC would have a better idea of what office/leadership structure was required.

Recommendation 6

Provision is made for an Annual General Meeting in the style of a corporate business meeting, which would discuss and approve reports, business plans, budgets, etc. of the strategic focus teams and the Strategic Management Team. It would debate GAELIC’s strategic focus and approve strategies. Some concern was expressed that a single meeting per year for all those members not directly involved in the work of the key focus areas or the SMT may not be sufficient to retain commitment and interest. It was thus recommended that in addition to the AGM, two or three further meetings are held each year.

Recommendation 7
A GAELIC Users’ Group should be formed to support matters of mutual interest/concern. Groups relating to the separate modules of INNOPAC are already being formed.

Recommendation 8

Certain issues need to be investigated further in order to transform GAELIC. These include the position of tertiary institutions in neighbouring countries, the leveling of the playing fields between net suppliers and users of resources, and membership of non-tertiary organisations

Recommendation 9

A GAELIC Team should prepare an action plan for implementing the new structure.

The team recommended in item 9 above met towards the end of 1998 and has set in motion a number of activities which will culminate in a new strategic structure for GAELIC in 1999.

STRATEGIC PARTNERSHIPS

SABINET-Online

SABINET Online continued to provide Project Management services to GAELIC, primarily in the form of Mr Pierre Malan, who has been invaluable regarding system implementation in member libraries, and in providing technical information and solutions when necessary. Mr Malan was an active member of both the Management and Steering Committees, and was leader of the Systems Implementation Management Committee. It is expected that the contract will be renewed in 1999 in order to complete INNOPAC implementation in Phase 2 and Phase 3 libraries.

During the course of 1998 GAELIC had major input into SABINET Online’s planning for a new South African national bibliographic database.

FRELICO
FRELICO (Free State Libraries and Information Consortium) has established strong links with GAELIC, and co-operation is occurring in a number of areas. The two major Free State tertiary institutions, University of the Free State and Technikon Free State, are currently implementing INNOPAC, and are part of the GAELIC Phase 2 scheduling, testing and training program. FRELICO is also participating in the purchase of the General Business File full-text electronic database. The two consortia are currently engaged in formulating a Memorandum of Understanding, the first of what may become a number of formal co-operative agreements.

THE STATE LIBRARY
The Director of the State Library, Dr Peter Lor, has been an observer on the GAELIC Steering Committee since inception, and members of his staff have participated in a number of working groups. During 1998, the State Library’s major concern has been that, with the trend towards purchase of electronic databases and the cancellation of print journal subscriptions, document supply services to the remainder of the library sector (non-tertiary) may suffer. GAELIC is very aware of this problem, and is now negotiating site licenses that permit inter-library document supply.

CONTACT WITH CONSORTIA AND OTHER STAKEHOLDERS

CHET (Centre For Higher Education Transformation)

In November 1998, CHET organised the 2nd Forum for Regional Consortia in Education (FORCE) Workshop, held in Natal. Representatives of the five library consortia attended, and discussions were held on possible areas of co-operation. Heather Edwards, Chairperson of GAELIC was mandated to convene a meeting during the course of 1999 to consider sharing of information, co-operative purchasing of electronic full-text databases, human resource development, sharing of user education programs and processes, and technical compatibility and connectivity.

INFORMAL MEETING TO DISCUSS CO-OPERATIVE PURCHASING
Following immediately on the IATUL (International Association of Technical and University Libraries) Conference at the University of Pretoria in June 1998, GAELIC organised a panel discussion. Delegates to the Conference who were members of consortia were invited to attend, as were several vendors, Mr David Ball (Southern Universities Purchasing Consortium in the UK) and Mr Mike Johnson of CHEST (UK). Lively discussion ensued, and GAELIC hopes to follow up, possibly in co-operation with the CHET initiative, in the near future.

THE NATIONAL VIRTUAL LIBRARY
Prof Heather Edwards and Mr Pierre Malan were invited to participate in an ad-hoc working group under the joint aegis of the Adamastor Trust, Telkom and the Department of Communication with the mandate to investigate the possibility of founding a National Virtual Library (NVL) service in South Africa. Several meetings were held, and an overseas consultant contracted to conduct a workshop and assist in the compilation of a proposal, to be submitted to the Director-General of the Department of Communication. At this point the Working Group disbanded, and the matter was taken forward primarily by Telkom and the DoC.

The NVL has been described as "a bold initiative to give the citizens of South Africa electronic access to the collective library resources of the country, and to enable them to access the global world of information". However, more stakeholder consultation is felt to be necessary if the project is to succeed.

SABINET Online, seen as a very important factor in the transfer of knowledge in South Africa, was approached by the DoC, and discussions took place on a possible future role of SABINET in the development of the NVL. No further information was available by the end of 1998.

SOUTH AFRICAN CONSORTIA

Regular contact is maintained with the other consortia in South Africa (FRELICO, CALICO, esAL and SEALS). Prof Heather Edwards and Mr Pierre Malan spent two days with esAL (Eastern Seaboard Association of Libraries) in March 1998 to assist where possible with esAL’s Proposal to the Mellon Foundation and to share experiences. Heather Edwards visited again in November with Mr Tom Nygren of the Foundation.

Mr Philip Clarke of SEALS (South Eastern Academic Library System) attended one of GAELIC’s Management Committee meetings during a visit to Gauteng, and is welcome whenever he is in the region. Documentation that could be of use to SEALS has been forwarded.

Contact with FRELICO has been described above under Strategic Partnerships.

GAELIC and CALICO have worked closely on the Connectivity and VAT issues, and in several other areas, and regular contact was maintained during 1998.

Contact has been made with a consortium in Ireland consisting of 15 libraries, implementing the INNOPAC system. GAELIC documentation has been forwarded. Correspondence has also taken place between GAELIC and a proposed Library Alliance in New Zealand, as well as with the University of Botswana, and the Africa University in Zimbabwe.

CONNECTIVITY

During 1997, the issue of connectivity had been taken up by the Andrew Mellon Foundation and other influential benevolent foundations in the United States, who saw the two major problem areas of bandwidth and Telkom charges as deterrents to the work undertaken by these foundations in the higher education sector in South Africa. Meetings have subsequently taken place with the objective of reaching agreement with both the Government and Telkom regarding a fair deal for education. This complex issue is now in the hands of a Technical Task Team comprising IT people from each region. The immediate objective is a meeting with relevant decision-making bodies in early 1999, and it appears that good progress is being made.

CONCLUSION

GAELIC continues to make rapid progress. 1998 has been an extremely busy year, with Phase 1 libraries completing system implementation, Phase 2 libraries at different stages of implementation, and Phase 3 underway in the preparation of a Proposal to the Mellon Foundation. All Task Groups have achieved their objectives for the year. The hard work of the Joint Acquisitions team has made an important contribution to GAELIC becoming the virtual library it hopes to be; the Human Resources team is successfully meeting training needs and doing all that it can to address the disparities in staff skills and development at our member libraries; the Cataloguing task group has made an important contribution not only regarding GAELIC’s union catalogue, but also the National Union Catalogue; and the Document Supply team has succeeded in reducing the turnaround time of information transfer within the consortium.

Generous support from the Andrew W Mellon Foundation has made all this possible, and we thank also the Open Society Foundation (South Africa) for its important contribution to our co-operative purchasing initiative.

Members of the Steering Committee have contributed in a very positive way to the ongoing progress and success of GAELIC. Their participation, commitment, and willingness to give priority to GAELIC issues cannot be underestimated, enabling us to reach consensus and take decisions without undue delay. Contributions made at the Strategic Planning workshops have resulted in a new structure for GAELIC, which we hope will stand us in good stead for the future.

My very sincere thanks to all GAELIC members who have worked so hard and given so much of their time and energy during this past year. It has been a pleasure and an inspiration working with you. My grateful thanks too, to Ms Anke McCallum, Senior Administrative Officer, and my right hand!

Heather M Edwards

Chairperson

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